Navigating Difficult Conversations

Join us for the opportunity to get intimate and interactive. Claudia Ferryman will discuss strategies and techniques for navigating difficult conversations and show how dialogue is a framework for motivating staff and enhancing performance for organizational effectiveness. Dr. Kernaghan will highlight the positive experience St. Joseph’s Health Care and LHSC has encountered with Crucial Conversations® training and the success attributable to that training.

Date: December 3, 2009

Client: Canadian College of Health Service Executives

Speakers: Claudia Ferryman & Dr. Gillian Kernaghan

Location: University Club – 380 University Ave


Healthcare Coaches’ Corner The Ultimate Networking Event

Healthcare Coaches’ Corner: The Ultimate Networking Event

Take your leadership to the next level! Greet & meet with leaders from across Canada in an intimate hospitality setting.  Hear their stories, ask your questions and receive “pearls of leadership wisdom” to guide you for your future in healthcare.

Esteemed leaders of Health Regions, Hospitals, Private Sector and Community Organizations spanning from the West Coast to the East Coast will be waiting for you to offer leadership coaching in a relaxed and comfortable atmosphere.

Date: June 11

Client: Prism Partners

Speakers: Health Regions, Hospitals, Private Sector and Community Organizations spanning from the West Coast to the East Coast


The Leadership Café

Stimulating Conversations about Leadership Questions that Matter.

  •  An intimate morning of engaged interactions with your peers, inner exploration, fun activities and enlightenment.
  •  Learn how to work better with others towards creative solutions to tough problems.
  •  Live piano, fresh flowers, candle-lit tables, and 3.5 Category I credits.

Date: May 1, 2008

Client: CCHSE-GTA Chapter

Speakers: Program facilitated by Radha Lion, MBA, M.Ed, Director

Location: The Boulevard Club – 1491 Lake Shore Blvd. W.


Transformation in Healthcare – Lessons Learned

The Ontario healthcare system is undergoing a significant transformation with the introduction of Local Health Integration Networks, Family Health Teams, and wait time strategies.   Our program focuses on learning the lessons of large-scale transformations in other jurisdictions for application to Ontario’s transformation.

Date: May 18, 2005

Client: Society of Graduates in Health Policy, Management & Evaluation

Speakers: Dr. Ken Kizer, President and CEO, National Quality Forum

Location: Ontario Science Centre